Blackboard has made available a wonderful help website that will allow users of all roles (Administrators, Instructors, and Students) to navigate to carefully crafted instructions for whatever issues the user may have encountered. When you go to Help.Blackboard.Com, you will need to select which version and service pack you are working with (at SU we are currently using version 9.1 service pack 13), and then you will want to select your role. Once that is complete, you will have a host of well organized content in the navigation menu on the left side of the screen.
Here is an example:
A SU student needs help learning how to submit a safe assign assignment, let's see how easy it is to find this information out.
- Help.Blackboard.Com
- 9.1 SP 12 and SP 13
- Student
- Assignments
- The printer icon will allow you to export your findings to a PDF and then print it in a nice clean format, and you can create a "Book" containing compiled PDFs for all of your Blackboard help.
- The Table of Contents Icon will break down each individual page so that you can find exactly what you are looking for within the page quickly.
If you are a Blackboard user, and you ever have questions about Blackboard, then this website should be bookmarked!
Remember, SU specific setup may be different. You should refer to the SU Blackboard Support site at www.su.edu/bb.
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