IC Help Desk Open During Saturday Make-Up Classes

IC HELP DESK OPEN DURING SATURDAY MAKE-UP CLASSES

The Institutional Computing (IC) Help Desk will be open this Saturday, Nov. 3, and Saturday,

Nov. 10, to support faculty and students making up classes missed during Monday and 

Tuesday's campus closures. On both days, the IC Help Desk will be open from 9 a.m. to 5 

p.m. Questions? Contact the Help Desk at helpdesk@su.edu or 540/665-5555.

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How are you using technology at SU?

Want to share a short video about how technology is used at SU?

Through Xplore It you have an opportunity to do so.

Welcome to Shenandoah University's new technology initiative.

This program was created to allow you, the student, to help showcase the many ways technology is used at Shenandoah University. The information and videos you submit will be  used to demonstrate to prospective students, educational leaders, professional accreditors and other interested parties how Shenandoah is using technology to enhance the collegiate experience.

We're looking for student-produced videos of five minutes or less that demonstrate the many ways our students and faculty embrace the technical revolution happening right before our eyes.

Maybe your professor has a unique way of incorporating technology in the classroom. Maybe you and your friends have used your iPhones to enhance your learning experience. Think about all of the different ways technology is used.  It could be in sports, the classroom, the dorm experience or in the conservatory.

What you submit is up to you.

Please visit upload.su.edu to find out more.

For inspiration check out the videos under Xplore it on the SU mobile app.

  

Want to know more about the SU mobile app?

Please visit mobi.su.edu

**Xplore It information taken from the upload.su.edu website.

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Last Chance -- iMLearning Backpack Survey

Take the iMLearning survey today! 

To complete this survey, please click on the following link and log in to your SU email account - https://docs.google.com/a/su.edu/spreadsheet/viewform?fromEmail=true&formkey=dE1LSTRqQmxZNnotbDNxd1J6MFdhV2c6MQ&pli=1


Additionally, I will be in the Brandt Student Center today from 11:30-12:30.  Feel free to stop by and take a survey with me.  Since today is Halloween, I am wearing my best 11th Doctor attire (for any Doctor Who fans out there :) 

Happy Halloween!

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Next Week @ Brandt Student Center

IC @ Brandt Student Center starting Monday, October 29th through Thursday, November 1st from 11:30 am - 12:30 pm

Stop by the Institutional Computing table in the Brandt Student Center next week and contribute your thoughts and ideas about the SU Mobile App and Blackboard Mobile Learn. There will be a laptop available for you to take a quick and easy survey about these apps.

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Mac OS X Version 10.7.5

Mac Lion Update

First--check your Mac operating system.
(Go to Apple menu in top left corner, select About This Mac.  Below is sample image of what you should see when you select About This Mac.  Notice--In this image Mac OS X has been circled to highlight operating system and version information.)

If you are running Mac OS X Lion 10.7.4, there were some issues with that version that have been resolved with version 10.7.5

Version 10.7.5 is currently available via the Self Service app. 

Note -- OS X Mountain Lion 10.8 has not been certified by Blackboard and is NOT RECOMMENDED at this time.

Install Software Updates via the Mac Self Service app by opening the Self Service app and selecting Get Ready for Lion under Categories.  Then click Install Apple Updates

You will then be presented with the following screen --

Select Show Details if you would like to see what updates will be applied.  Then select Install if you wish to install the updates now.

**Remember that software available in SU Self Service is for use only on computers owned by Shenandoah University, which includes those in the iMLearning program. The software available in SU Self Service should not be installed on computers that are not owned by Shenandoah University. Please refer to the Installing Applications using Self Service documentation located on the IC Help Desk website.

Information concerning SU Self Service app provided by the IC Help Desk website.  Details are located in the Installing Applications using Self Service document.

http://www.su.edu/helpdesk

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TODAY - @ Brandt Student Center

Today from 2-3 I will be at the Student Center.  Hope to see you there.

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Technology Assistance @Brandt Student Center

I will be @ the Brandt Student Center tomorrow and Thursday from 2-3.  Stop by with your technology questions or just drop in to chat about technology.

Look for the Institutional Computing table and me.  We would love to hear your input on the SU mobile app and the Blackboard Mobile Learn app.  Also, I will have a laptop set up if you're interested in taking a quick survey on the mobile apps.  

See you there!

Remember to check the Student Training Calendar for drop-in technology assistance times and places.  

@https://sites.google.com/a/su.edu/training-calendars/student-training-calendar

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