SU Mobile App

Connect to all SU Resources on the go --
Visit -- http://mobi.su.edu/ to learn more about SU Mobile on iPhone and iPod Touch, Blackberry, Android--and other devices.  

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SU Website Update

SU's website, www.su.edu is back up and running.  IC and OMC will continue to monitor the situation and will update you if there are any further issues. 

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Important Notice

The university is currently experiencing problems with our main website, www.su.edu.  The IC staff and OMC are working diligently together to resolve the issue.  The issue is isolated to www.su.edu.  Blackboard (learn.su.edu) and WebAdvisor are not affected and are functioning normally.  We apologize for any inconvenience and will notify you of any updates.

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Quick Announcement

IC TO MOVE FILE SERVERS TOMORROW MORNING
 

Institutional Computing (IC) will move three file servers on Thursday, Sept. 13, between the

hours of 6:30 and 7:30 a.m. Two of the servers to be moved are the primary servers that 

provide access to the H: (Admin), I: (Faculty), K: (Student) and L: (Working) drives. The third 

server provides access to the Master Calendar. Each server is expected to be down for 10 to 

15 minutes while it is being relocated.

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Blackboard 'Group by Term' Notice

In your Blackboard Course List settings that allow you to Personalize your course list, you will notice that the first option is titled Terms.  Under terms, you may have noticed a new option called Group by Term.  This option should not be selected.  SU courses are not tagged with a term code at this time.  Therefore, the Group by Term option will not work correctly.  If courses appear to be listed incorrectly or missing, please make sure that you have not selected the Group by Term option.

 *Image of Personalize: Course List page with Group by Term unselected.

As always, if you have any questions feel free to contact the Help Desk --
https://sites.google.com/a/su.edu/su-help/Contact-Info

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Unscheduled Bb Outage tonight (9/10) 10p-Midnight

Unscheduled Bb Outage tonight (9/10) 10p-Midnight

Post date: Monday, September 10, 2012

IC needs to apply some updates to the Blackboard server tonight starting at 10:00 p.m. Eastern USA time. We hope to have it back up quickly, but may take as long as 2 hours. If you have problem accessing Bb outside this outage, please email bbsupport from your SU email stating the problem and time of issue.
Thanks, Bb Support.

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Notice -- Mac PDF Issue

Notice -- you may need to install the following plugin if you are using a Mac and have experienced issues when attempting to access PDF files in Blackboard.

Please click on the following link to install the PDF Browser plugin, which should resolve this issue.

http://www.schubert-it.com/pluginpdf/

Also--please feel free to contact the IC Help Desk if you have any questions.

via email -- helpdesk@su.edu

Detailed Contact Information for the Help Desk located @
https://sites.google.com/a/su.edu/su-help/Contact-Info

 

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