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Wednesday, 27 November 2013
SU Blackboard Users:Today's Cork St (11-1p) & HPB (1:30-5p) Traveling Blackboard Support sessions are cancelled. If you have any questions Blackboard related questions, please fill out a workorder.
The IC Department wishes you and your family an incredibly cozy and relaxing Thanksgiving!
Best,
IC's Blackboard Support Team
Tuesday, 26 November 2013
There are many resources available to SU users for Blackboard support here at Shenandoah University. For Example:- We send out our Technology Liaison, Tristan Plummer, to provide immediate Bb support for all Blackboard users on daily visits around campus called Traveling Blackboard Support.
- We write a daily tech blog, a Doah column, and a weekly tech buzz that often times contain useful Blackboard information.
- We encourage our workorder system to be used as much as possible so that users can get quality assistance incredibly quickly.
- We also have such a close relationship with Blackboard that when SU makes suggestions, Blackboard will consider our ideas and even change the entire Blackboard system (Have you noticed that the Journal instructions are back to the top of the Journal's main screen? Yes, all Blackboard users see that now, and yes, it was a suggestion that came from SU).
- Blackboard has made available a phenomenal website for all users called help.blackboard.com (This website does not contain information about SU's specific Blackboard environment)
- We have created Blackboard courses for Organization Leaders and Students to participate in to acclimate them to SU's Blackboard environment
Despite all of the above support, perhaps the best Blackboard resource available to all of our users is Shenandoah University's Blackboard website.
If you have not been to Su.edu/Bb, you're missing out on a knowledge-treat. Here you will find:
- System Announcements, a simple way to be in the know about SU's Blackboard system
- Browser Compatibility Information
- Forms for achieving your specific Blackboard goals
- Faculty information (If you're curious as a student to see how the Faculty side works, this is an awesome resource)
- Student information (Includes how to take tests, turn in assignments, use the calendar tool and much more)
- Organization Leader information
- Integration Tools (Awesome tools that can make your Blackboard experience way more interesting, interactive, and personalized)
Keep in mind, where help.blackboard.com is a website created by Bb Inc. Su.edu/bb is a website created here at SU. The information contained within this website is relevant to our specific Blackboard environment, making it your go to location for SU Blackboard instant knowledge gratification!
Monday, 25 November 2013
11/27/2013 7:30AM-9AM
The File Servers (FS1 & NS02 [Drives H, I, J, K, L, T, Z]) will be down for maintenance/migration.
Following the Migration, the drive L drive (\\nas02\working) will be remapped to \\fs1\working.
If you are having problems accessing your files after 9AM please check your emails for followup announcements. Also make sure to log off/on before contacting the Help Desk
I've got the usual tips and tricks this week including a great way to send files straight to Google Drive from Gmail, a handy screenshot tool for Chrome and the Evernote WebClipper for Safari! If I don't get to see you this week, have a great holiday and safe travels!
Where I Will Be This Week
Monday - Bowman Building - 11 - 1 - Room 212
Wednesday - Cork Street - 11 - 1 - Room M 155
Always Online @ www.su.edu/training
Techsmith - the makers of Camtasia and a host of other software, have come out with a Chrome extension that is pretty handy. This screen shot tool allows you to click and drag a part of your screen and then mark it up using the built it annotation tools. The link to share is right there as well. Best of all, your images are saved in Google Drive for easy future access! Give it a try!
The Evernote WebClipper for Chrome is something I have covered in the past, and it is one of the tools that I use everyday to snag articles, images, emails, etc... from my internet wanderings. Now you can have all that goodness on the Apple browser Safari! Check out the link to download this amazing extension for your own browser. You won't be disappointed.
Remember to submit your name suggestion here before leaving for the holiday. All names must be submitted by Dec. 8th. You could win $100.
Where I Will Be This Week
Monday - Bowman Building - 11 - 1 - Room 212
Wednesday - Cork Street - 11 - 1 - Room M 155
Always Online @ www.su.edu/training
A recent update to Gmail on the web allows you to send any attachments that are sent to you over to Google Drive. What is especially nice about this is that you do not have to leave your email. This is a huge timesaver for those who receive attachments all the time! Want to see more? Check out the link for a brief video walkthrough of the process in action.
Techsmith - the makers of Camtasia and a host of other software, have come out with a Chrome extension that is pretty handy. This screen shot tool allows you to click and drag a part of your screen and then mark it up using the built it annotation tools. The link to share is right there as well. Best of all, your images are saved in Google Drive for easy future access! Give it a try!  |
The Evernote WebClipper for Chrome is something I have covered in the past, and it is one of the tools that I use everyday to snag articles, images, emails, etc... from my internet wanderings. Now you can have all that goodness on the Apple browser Safari! Check out the link to download this amazing extension for your own browser. You won't be disappointed.
Remember to submit your name suggestion here before leaving for the holiday. All names must be submitted by Dec. 8th. You could win $100. Friday, 22 November 2013
That being said, the IC department has decided it is time to name this little critter, but what should the name be?
You decide!
Click the link to submit your name for the Bb Moose
The person who submits the winning name will receive
$100
How the contest works:
- Potential names will be collected, through the above link until 12/8
- After name collection ends, a poll will be created and shared. Voting will begin on 12/9 and voting will last until 12/21
- Winner Announced and prize distributed in the Student Center on 1/3
Thursday, 21 November 2013
Shenandoah University's Blackboard team proudly introduces it's newest member. The, currently nameless, cousin to Blackboard's UX Moose!
From now on, you will be able to spot these gorgeous antlers around campus, and in the Moose-tracks will be the best Blackboard support Shenandoah's IC Department can provide!
The Moose is here, and it's ready to drop some serious Blackboard knowledge all over this campus!
Don't be shy, stop on by and give this Moose your time
The Moose is here, and it's ready to drop some serious Blackboard knowledge all over this campus!
Don't be shy, stop on by and give this Moose your time
(and affection).
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