SU Student Technology Quick Help

·         SU Online or SU Portal: Go To www.su.edu, click on “Go To SU Online”.

o   WebAdvisor

o   Blackboard

o   SU Email

o   Help Desk

o   Student Forms

o   WEPA

o   Datatel

o   Training Calendars

·         Direct links to specific technology:

o   WebAdvisor (WebA): https://webadv.su.edu/wa/main

o   Blackboard (Bb): http://learn.su.edu/

o   SU Email: http://sumail.su.edu

o   Help Desk: http://www.su.edu/helpdesk

o   WEPA:  http://www.wepanow.com/

o   Registrar’s Office: https://sites.google.com/a/su.edu/registrar/resources

o   Bb Help Page: http://www.su.edu/bb

o   Student Forms: https://sites.google.com/a/su.edu/shenandoah-university-student-forms/documents

·         Direct Help Contacts (Always include first & last name, student username, and details of issue):

o   Help Desk:  7a -5p, Monday – Friday, 540-665-5555. Email 24/7 at helpdesk@su.edu

o   Institutional Computing (IC) – After hours emergency number is extension: 4777

o   Bb Specific help email: bbsupport@su.edu

o   iMLearning: - Don Silvius, 540-545-7275 or dsilvius@su.edu

**Help Desk are the only ones who can reset passwords! Located in Howe Building on Main Campus**

·         Important Applications:

o   ShenandoahU Mobile App: http://mobi.su.edu

o   Self Service App: Contact Help Desk is not installed on your Mac

o   Xplore It App: upload.su.edu

o   SU Dining: Dining information for your mobile device

o   Athletics: www.suhornets.com/frontrow

·         Password Help:

o   SUnet: use to access SU resources like (username & 7 digit Student ID initially):

§  BlackBoard

§  Webadvisor

§  SU's secure wireless network

§  SUnet domain computers

o   Google:

§  SU Email (username & G+Student 7 digit ID initially)

**You should change both passwords ASAP!!!**