IC INSTALLS UPDATES TONIGHT

Notice--

Institutional Computing (IC) will install Windows Out-of-Band updates on the university servers

tonight, Sept. 28, beginning at 9 p.m. IC staff expects the updates will be complete by 

midnight. Other network services will not be disrupted during this time. If you have problems 

logging onto the network, or if you get disconnected, simply wait 10 to 15 minutes and try again.

If you must work tonight between 9 p.m. and midnight, save your work often and be prepared

for the servers to be rebooted.

Read More

Reminder Concerning 'Group by Term'

Blackboard 'Group by Term' Notice

In your Blackboard Course List settings that allow you to Personalize your course list, you will notice that the first option is titled Terms.  Under terms, you may have noticed a new option called Group byTerm.  This option should not be selected.  SU courses are not tagged with a term code at this time.  Therefore, the Group by Term option will not work correctly.  If courses appear to be listed incorrectly or missing, please make sure that you have not selected the Group by Term option.

Go to Manage Course List Module Settings

Make sure Group by Term is not selected

Then Click Submit

Read More

Ocean Dive with Google Maps

The ocean is now a part of the Google Maps street view collection.  Think of ways that Street View could be applied to your course work... 
...or use street view as a means of passing your free time in a fun and educational fashion :)

Explore Street View -- Google Maps


Link provided by Google, 2012
Video taken from The Google Channel - Google's Official YouTube channel -- http://www.youtube.com/user/Google

Read More

Atomic Learning Recommendation -- Web Resources

Searching through Atomic Learning workshops today I stumbled upon a series addressing Web Resources.  Included in the Web Resources series are video sections about searching the web effectively, website evaluation (identifying accuracy, objectivity, currency--and addressing other web resource challenges), plagiarism and copyright, and source citation.  These videos are a wonderful resource for anyone conducting research via the Web.

Remember that you can access the Atomic Learning site through Blackboard.

Simply log into SU's Blackboard site -- learn.su.edu
Click on the "Tech Support" tab
Then click on the "Atomic Learning" sub tab
Finally, you will click on the "Atomic Learning Home Page" link.  
This link will direct you to an area where you can browse the Atomic Learning training library. 

To locate the Web Resources Workshop - Search, Evaluate & Use

Click on the "Workshops" tab and scroll to the bottom

Note:  Currently, the setup is one username for all SU users.  However, in the very near future each SU student, staff and faculty member will be able to access the site with individual login information.  Once individual login has been established--you will be able to keep track of your completed tutorial training through Atomic Learning as well as print certificates of completion.



Information concerning the Atomic Learning Web Resources Workshop is provided by the Atomic Learning website. ©2012 Atomic Learning, Inc.

Read More

Student Technology Inquiries and Assistance

Please check out the Student Training calendar, which lists locations and times for Drop-In Sessions.  

https://sites.google.com/a/su.edu/training-calendars/student-training-calendar

Feel free to stop by during these times with questions and/or concerns regarding Blackboard, Google Apps, Google Sites, mobile apps, Atomic Learning and other campus technology.  

Follow me on Twitter @kat_shook

Read More

Creating a Google Site

Build your own website today with Google Sites.  Google Sites makes it easy with a selection of templates.  Further, adding content to your Google site is as simple as composing a Word document.  

To get started--go to sites.google.com   
From there, sign in (if you haven't already) and click on CREATE.  You will then be presented with the option to create from Blank template or to Browse the gallery for more.  Once you have selected your template, name your site and site location accordingly.  Click CREATE.  

At this point you can begin the process of organizing and posting content to your site by selecting Edit page(s).  You also have the option to add a New page.

Once you have finished editing, be sure to click Save. 

Tip--if you want to manage Access Settings, add site descriptions or delete your site -- Go to Manage Site in the More Actions drop-down menu.  

Click here for a short video introduction from Google on the creation of a Google site --
http://www.google.com/sites/help/intl/en/overview.html

Please visit Google Sites support @http://support.google.com/sites/?hl=en#topic=1046076 for more information or questions concerning Google Sites.

Read More

WEPA Mobile App

WEPA Kiosks offer the convenience of wireless printing at several locations on campus. 

The WEPA app for Android and iOS is completely free and easy to download.  For Andriod, simply go to Google Play and search for WEPA Print.  For iOS, visit the App Store--then search and download WEPA Print.

For more information on the "WEPA" print app for Android visit - https://www.wepanow.com/android

For the Apple iOS app  - https://www.wepanow.com/apple

Where are the WEPA kiosks located on campus?

**WEPA kiosk location information provided on the Help Desk site --
Access information regarding SU technology on the web @ www.su.edu/helpdesk and Like Institutional Computing Help Desk on Facebook @ http://www.facebook.com/ichelpdesk 


**Links regarding "WEPA" mobile apps for Android and iOS are from the WEPA website --

https://www.wepanow.com/

Read More

@ Brandt Student Center Today

I will be setup at the Student Center today from 11:30 a.m. - 12:30 p.m. 

Grab your lunch and visit me for a chat about technology.

Read More

iOS 6 Release

Apple promises 200+ new features with the iOS 6 update for iPhone (3GS, 4 or 4S), iPad (2 or 3) and iPod (4th generation).  Features include -- shared photo streams, enhanced Siri, thorough Facebook integration, panorama ability in camera app, redesigned mail, improved accessibility and much more.  

Have you updated to iOS 6?  What are your thoughts?

Read more about the update on the Apple site @ http://www.apple.com/ios/whats-new/

Note -- Update to iOS 6 by going to Settings > General > Software Update

Read More

Quick Tip -- Screenshot on Macbook, iPad, iPod, and iPhone

Need a screenshot for your presentation or blog?  Well, I have reserved today for a quick reminder on how to do a screenshot or screen capture on your MacBook, iPad, iPod and iPhone.  


For MacBook --

For the whole screen -- Command+Shift+3

To select only a portion of the screen use - Command+Shift+4  
Once you click Command+Shift+4 you will be presented with a selection tool that will enable you to select the portion of the screen you wish to save as an image.  

The screen image will be saved to your desktop.

For iPad, iPod and iPhone --

Simply hold down the Home and Sleep/Wake button together and release together.  You will see a screen flash, which will be paired with the camera shutter click sound.  The flash and shutter sound indicate the completion of the screenshot.  The screen image has been saved to your Camera Roll folder, which is located in the built-in Photo app.  

Read More

Notice -- UPDATES TO FIREWALL SET FOR TOMORROW

Institutional Computing (IC) will update the university's firewall on Wednesday, Sept. 19,

beginning at 6 a.m.  IC expects the work to be completed before 9 a.m.  No interruption to 

Shenandoah's Internet access is anticipated during the update; however, if you have problems 

opening a website, please wait a few minutes and try again.

Read More

Mac PDF Issue

Notice -- you may need to install the following plugin if you are using a Mac and have experienced issues when attempting to access PDF files in Blackboard.

Please click on the following link to install the PDF Browser plugin, which should resolve this issue.

http://www.schubert-it.com/pluginpdf/

Also--please feel free to contact the IC Help Desk if you have any questions.

via email -- helpdesk@su.edu

Detailed Contact Information for the Help Desk located @ 
https://sites.google.com/a/su.edu/su-help/Contact-Info

Read More

Twitter for iPad Update

A new update is available for Twitter on iPad.  The new design does utilize the screen space and initiates a focus on profile pages.  The profile editor allows the addition of a customized header image, which creates a more personal feel for your Twitter experience.  What are your thoughts?

Read More

Brandt Student Center Drop-In Session

I will be at the Student Center again today from 11:30 a.m. to 12:30 p.m.  Feel free to stop by and chat and ask me a technology question or two.

Read More

Email Reminder

Please remember to use your SU email when communicating with Bb Support and all SU employees.  Using your SU email will help to quickly identify you and speed up response time.

For additional questions regarding use of SU email please refer to page 12 in the Student Handbook.

Read More

Drop-In Sessions for Students

Need assistance with your Blackboard course? Have any technology questions in general?  I will be at the Brandt Student Center this week from 11:30 a.m. to 12:30 p.m.  I would love to answer your technology questions and discuss your technology needs. 

Also--follow me on twitter @kat_shook

Read More

Notice Concerning SU Website

Notice -- The server that hosts the university's website, www.su.edu, remains unstable and is experiencing intermittent problems.  The IC staff and OMC are continuing to work on this issue. If you are experiencing problems when you try to access www.su.edu, please remember that you can access Blackboard and WebAdvisor via learn.su.edu, which remains unaffected by the problem and is functioning normally.

We apologize for the inconvenience and will continue to notify you of any updates.

Read More

Atomic Learning at a Glance

Need a refresher on APA Research Paper Basics?  Want to learn how to use Photoshop or brush up on your Microsoft Excel skills?  Atomic Learning is a great place to do just that, and the aforementioned is really just a sample of the training offered through Atomic Learning.

Atomic Learning connects you with a variety of cutting edge training resources.

--AND--Getting to the Atomic Learning training site is super easy!

Just log into SU's Blackboard site -- learn.su.edu
Click on the "Tech Support" tab
Then click on the "Atomic Learning" sub tab
Finally, you will click on the "Atomic Learning Home Page" link.  
This link will direct you to a browsing area where you can cruise through the Atomic Learning training library. 

Currently, the setup is one username for all SU users.  However, in the very near future each SU student, staff and faculty member will be able to access the site with individual login information.  Once individual login has been established--you will be able to keep track of your completed tutorial training through Atomic Learning as well as print certificates of completion.

Please pass this information on...and check back here for updates.

Read More

Issues With the SU Website

The university is currently experiencing problems with our main website, www.su.edu.  The IC staff and OMC are working diligently together to resolve the issue.  The issue is isolated to www.su.edu, Blackboard (learn.su.edu) and WebAdvisor are not affected and are functioning normally.  We apologize for any inconvenience and will notify you of any updates.

Read More

SU Mobile App

Connect to all SU Resources on the go --
Visit -- http://mobi.su.edu/ to learn more about SU Mobile on iPhone and iPod Touch, Blackberry, Android--and other devices.  

Read More

SU Website Update

SU's website, www.su.edu is back up and running.  IC and OMC will continue to monitor the situation and will update you if there are any further issues. 

Read More

Important Notice

The university is currently experiencing problems with our main website, www.su.edu.  The IC staff and OMC are working diligently together to resolve the issue.  The issue is isolated to www.su.edu.  Blackboard (learn.su.edu) and WebAdvisor are not affected and are functioning normally.  We apologize for any inconvenience and will notify you of any updates.

Read More

Quick Announcement

IC TO MOVE FILE SERVERS TOMORROW MORNING
 

Institutional Computing (IC) will move three file servers on Thursday, Sept. 13, between the

hours of 6:30 and 7:30 a.m. Two of the servers to be moved are the primary servers that 

provide access to the H: (Admin), I: (Faculty), K: (Student) and L: (Working) drives. The third 

server provides access to the Master Calendar. Each server is expected to be down for 10 to 

15 minutes while it is being relocated.

Read More

Blackboard 'Group by Term' Notice

In your Blackboard Course List settings that allow you to Personalize your course list, you will notice that the first option is titled Terms.  Under terms, you may have noticed a new option called Group by Term.  This option should not be selected.  SU courses are not tagged with a term code at this time.  Therefore, the Group by Term option will not work correctly.  If courses appear to be listed incorrectly or missing, please make sure that you have not selected the Group by Term option.

 *Image of Personalize: Course List page with Group by Term unselected.

As always, if you have any questions feel free to contact the Help Desk --
https://sites.google.com/a/su.edu/su-help/Contact-Info

Read More

Unscheduled Bb Outage tonight (9/10) 10p-Midnight

Unscheduled Bb Outage tonight (9/10) 10p-Midnight

Post date: Monday, September 10, 2012

IC needs to apply some updates to the Blackboard server tonight starting at 10:00 p.m. Eastern USA time. We hope to have it back up quickly, but may take as long as 2 hours. If you have problem accessing Bb outside this outage, please email bbsupport from your SU email stating the problem and time of issue.
Thanks, Bb Support.

Read More

Notice -- Mac PDF Issue

Notice -- you may need to install the following plugin if you are using a Mac and have experienced issues when attempting to access PDF files in Blackboard.

Please click on the following link to install the PDF Browser plugin, which should resolve this issue.

http://www.schubert-it.com/pluginpdf/

Also--please feel free to contact the IC Help Desk if you have any questions.

via email -- helpdesk@su.edu

Detailed Contact Information for the Help Desk located @
https://sites.google.com/a/su.edu/su-help/Contact-Info

 

Read More

Blackboard Tasks and Google Tasks

Getting organized is often initiated by the always reliable and almost always accomplished to-do list. 

 

With Blackboard Tasks and Google Tasks you will stay organized and mark off completed tasks in no time. 

Blackboard Tasks --  

The Blackboard Tasks tool organizes various tasks such as activities and projects and prioritizes these tasks.  Below is a link to a video explaining how to stay organized by managing your Blackboard tasks.

http://ondemand.blackboard.com/r91/movies/bb91_student_managing_tasks.htm

*Note--tasks may not be available depending on instructor.  

**Clicking on the above video link will take you to content provided on the Blackboard Learn, Release 9.1 On Demand Student Learning Center site @
http://ondemand.blackboard.com/students.htm -- Blackboard Inc. 1997-2011



Google Tasks --

Google Tasks allows you to create custom To-Do lists and add task items to your Google Calendar.

The following link provides information on creating Google Tasks from emails as well as creating tasks through your Calendar or on your mobile device.  Simply click on the Learn More link located below each item (Gmail, Mobile or Calendar) to access further information on adding and customizing task items.  


http://mail.google.com/mail/help/tasks/

**The content in the above link directed to Google Tasks Help is owned and provided by Google -- Google, 2012. 

Read More

Google Calendar Tool

Google Calendar is a simple and free tool available through your SU email account.  Using Google Calendar will help you remember every must attend event and paper/project due date.

Below is a video on Creating Events in Google Calendar.

**This video was taken from The Google Channel on Youtube, Google's official Youtube channel.

 http://www.youtube.com/user/Google

Please visit the Google Calendar Help Center for further information regarding Google Calendar setup and topics.

Google Calendar Help Center -- 

http://support.google.com/calendar/?hl=en&ctx=ausers

More Google resources can be found on the SU Help Desk page @ -- 

https://sites.google.com/a/su.edu/su-help/google

Read More

Blackboard Calendar Tool

Who said the New Year is the only opportunity available to pledge improvement?  I am going to pledge improvement in September.  This month I vow to be more organized.  Thus, the blog this week will be dedicated to exploring various technology tools available that will assist in getting and staying organized.

Today's Tool --

Blackboard Calendar

Note: Your instructor controls which tools are available. If this tool is not available, your instructor may have disabled it.

The Bb Calendar tool allows you to view events by day, week, month, or year. You can view and organize upcoming and past events into categories. Personal Information should be placed on your Google Calendar located within your SU email environment not Bb.

You will see different options in the calendar depending on where you access it. When you access the calendar through a course only those calendar items that relate to your course appear.

Course Calendar events appear to all members of the course. Common entries include upcoming tests, due dates for assignments, or special lectures. If you access the calendar while in your course, you will only see the entries you have added.

How to Open the Calendar 
 
1. On the Course Menu, click Tools.

2. On the Tools page, click Calendar.

 

 

**Remember to visit the Blackboard Support page for other helpful tutorials and instruction sheets.

Read More