Happy Holidays!

Shenandoah University offices will be closing at 5pm today, December 21st and will reopen at 8am on Wednesday, January 2nd.  The IC Help Desk will be checking email periodically during this time and can be reached at helpdesk@su.edu.  If you are having a network emergency, please contact us via the IC after hours line at 540-665-4777.  

Have a safe & happy holiday season!

--The IC Staff










The student technology blog will resume with new content in the new year.  Look for new posts starting January 7, 2013.

See you in 2013!

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IC Notice

SELF-SERVICE OUTAGE ON THURSDAY, DEC. 20

Institutional Computing will upgrade the Self-Service application server beginning at 9 a.m. on Thursday, Dec. 20. While the upgrade takes place, you will not be able to install software on your Mac using the Self-Service application. It is expected that the upgrade will be complete and Self-Service back online by close of business Thursday. If you need assistance with a software installation during the outage, please contact the Help Desk at 540/665-5555 or helpdesk@su.edu. You may also monitor the IC Help Desk page on Facebook for status updates.

Posted in December 19, 2012 edition of SUN-e.

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Reminder for Today

Campus Reminder - MacBook Return Policy

STUDENTS: DON’T FORGET THE MACBOOK RETURN POLICY

A friendly reminder to those students who will not enroll at Shenandoah University for the 2013 spring semester:

Please return your iMLearning MacBook to the IC Help Desk by close of business TODAY. If you leave Shenandoah without returning your MacBook, you will be billed a non-refundable buyout for the computer. The mobile device, iPod touch, iPhone or iPad, is yours to keep. You do have the option to purchase your MacBook and can receive a price quote by  emailing dsilvius@su.edu.

If you do not wish to purchase the MacBook, please return it, along with the a/c adapter (charger) and VGA adapter, to the Help Desk on Main Campus; to the HPB Help Desk or to the NVC Help Desk during regular business hours.

For instructions to backup your data before you return the MacBook, please go to https://sites.google.com/a/su.edu/su-help/time-machine. All data will be deleted from the MacBook after it is returned.

Posted in the November 28, 2012 edition of SUN-e.  Changed to reflect current date.

Have a safe and wonderful break!

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Relax Apps

It is nearing the end of final exam week...and perhaps it is time for you to take a much needed break before hitting the next stack of study notes.

For this well deserved break, I offer a short list of free iOS apps that will hopefully assist with the relaxation process.

If you are looking for a series of relaxing sound apps, try Naturespace or Sleep Bug. Naturespace has a limited selection of nature sounds in holographic audio (use your headphones) ranging from songbirds to rain.  Other sounds are available for purchase, but the selection they have is rather nice.

The Sleep Bug app (for iOS/Windows Phone 7) offers the ability to customize your relaxation experience.  Simply click on the scene you wish to enter, then apply any of the various sounds and/or instruments available in that scene. 

Alternately, Fluid Monkey (for iOS and Android) provides a visual and interactive approach to relaxation.  This app essentially allows the user to play with liquid and paint in a variety of fun ways.  

If you are looking for a way to unwind and relax, try one of these apps or search for a different relaxation app in the app store.

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Course Evaluations Due Today

FINAL COURSE EVALUATIONS DUE TODAY, DEC. 11

Students: Please be sure to complete your final course evaluations by 5 p.m. today, Dec. 11 (except OT students, who have until Thursday, Dec. 13).  Go to http://sueval.com and login with your SUNet login and password (the same credentials used to login to Blackboard and WebAdvisor).  If your instructor has indicated that you are to complete the survey in class, please wait until class time to complete it. Your feedback is very important and the higher the response rate, the more weight your evaluation carries. Your responses are confidential and are not stored with your login. Faculty will see results after grades are posted. Classes with fewer than three students are not evaluated to protect anonymity, except when the school has requested that results be aggregated across sections so that it is possible to protect your anonymity. Please email amarchan@su.edu if you have questions about the process.

Posted in December 7, 2012 edition of SUN-e.  Edited only to reflect current date.

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MacBook Return Policy - Reminder for Friday

The semester is quickly coming to an end...

Campus Reminder - MacBook Return Policy

STUDENTS: DON’T FORGET THE MACBOOK RETURN POLICY

A friendly reminder to those students who will not enroll at Shenandoah University for the 2013 spring semester:

Please return your iMLearning MacBook to the IC Help Desk by close of business on Friday, Dec. 14. If you leave Shenandoah without returning your MacBook, you will be billed a non-refundable buyout for the computer. The mobile device, iPod touch, iPhone or iPad, is yours to keep. You do have the option to purchase your MacBook and can receive a price quote by emailing dsilvius@su.edu.

If you do not wish to purchase the MacBook, please return it, along with the a/c adapter (charger) and VGA adapter, to the Help Desk on Main Campus; to the HPB Help Desk or to the NVC Help Desk during regular business hours.

For instructions to backup your data before you return the MacBook, please go to https://sites.google.com/a/su.edu/su-help/time-machine. All data will be deleted from the MacBook after it is returned.

Posted in the November 28, 2012 edition of SUN-e.

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Course Evaluations Reminder

FINAL COURSE EVALUATIONS DUE TUESDAY, DEC. 11

Students: Please be sure to complete your final course evaluations by 5 p.m. on Tuesday, Dec. 11 (except OT students, who have until Thursday, Dec. 13).  Go to http://sueval.com and login with your SUNet login and password (the same credentials used to login to Blackboard and WebAdvisor).  If your instructor has indicated that you are to complete the survey in class, please wait until class time to complete it. Your feedback is very important and the higher the response rate, the more weight your evaluation carries. Your responses are confidential and are not stored with your login. Faculty will see results after grades are posted. Classes with fewer than three students are not evaluated to protect anonymity, except when the school has requested that results be aggregated across sections so that it is possible to protect your anonymity. Please email amarchan@su.edu if you have questions about the process.

Posted in December 7, 2012 edition of SUN-e.

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SU App

Do you have the SU app?  

For information on how to obtain the SU app, please visit - http://mobi.su.edu

--and watch this fantastic video posted on the Shenandoah University Student Life YouTube channel.  

SU Student Life YouTube channel @ 

http://www.youtube.com/channel/UC8O4of5IqAlcILn7xchzKsQ

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IC Notice Followup

Followup: BB&T has resolved the issues that have been preventing our users from connecting to their website. This issue was only happening over SU's wireless network. We thank everyone for their patience during this time.

-from the IC Help Desk Facebook  
Like @ https://www.facebook.com/ichelpdesk

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SU Google Apps Site

Need resources on building a Google site?

Looking for information on how to setup your Google calendar?

Want to learn some Google tips and tricks?

Visit the SU Google Apps Site at https://sites.google.com/a/su.edu/googleapps/home

or go to the SU Technology Support Services Help Desk site and click on the Google apps image.

Information and image taken from SU Google Apps site and Help Desk site.
SU Google Apps@https://sites.google.com/a/su.edu/googleapps/home
Help Desk @https://sites.google.com/a/su.edu/su-help/

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