Last Chance -- iMLearning Backpack Survey

Take the iMLearning survey today! 

To complete this survey, please click on the following link and log in to your SU email account - https://docs.google.com/a/su.edu/spreadsheet/viewform?fromEmail=true&formkey=dE1LSTRqQmxZNnotbDNxd1J6MFdhV2c6MQ&pli=1


Additionally, I will be in the Brandt Student Center today from 11:30-12:30.  Feel free to stop by and take a survey with me.  Since today is Halloween, I am wearing my best 11th Doctor attire (for any Doctor Who fans out there :) 

Happy Halloween!

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Next Week @ Brandt Student Center

IC @ Brandt Student Center starting Monday, October 29th through Thursday, November 1st from 11:30 am - 12:30 pm

Stop by the Institutional Computing table in the Brandt Student Center next week and contribute your thoughts and ideas about the SU Mobile App and Blackboard Mobile Learn. There will be a laptop available for you to take a quick and easy survey about these apps.

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Mac OS X Version 10.7.5

Mac Lion Update

First--check your Mac operating system.
(Go to Apple menu in top left corner, select About This Mac.  Below is sample image of what you should see when you select About This Mac.  Notice--In this image Mac OS X has been circled to highlight operating system and version information.)

If you are running Mac OS X Lion 10.7.4, there were some issues with that version that have been resolved with version 10.7.5

Version 10.7.5 is currently available via the Self Service app. 

Note -- OS X Mountain Lion 10.8 has not been certified by Blackboard and is NOT RECOMMENDED at this time.

Install Software Updates via the Mac Self Service app by opening the Self Service app and selecting Get Ready for Lion under Categories.  Then click Install Apple Updates

You will then be presented with the following screen --

Select Show Details if you would like to see what updates will be applied.  Then select Install if you wish to install the updates now.

**Remember that software available in SU Self Service is for use only on computers owned by Shenandoah University, which includes those in the iMLearning program. The software available in SU Self Service should not be installed on computers that are not owned by Shenandoah University. Please refer to the Installing Applications using Self Service documentation located on the IC Help Desk website.

Information concerning SU Self Service app provided by the IC Help Desk website.  Details are located in the Installing Applications using Self Service document.

http://www.su.edu/helpdesk

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TODAY - @ Brandt Student Center

Today from 2-3 I will be at the Student Center.  Hope to see you there.

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Technology Assistance @Brandt Student Center

I will be @ the Brandt Student Center tomorrow and Thursday from 2-3.  Stop by with your technology questions or just drop in to chat about technology.

Look for the Institutional Computing table and me.  We would love to hear your input on the SU mobile app and the Blackboard Mobile Learn app.  Also, I will have a laptop set up if you're interested in taking a quick survey on the mobile apps.  

See you there!

Remember to check the Student Training Calendar for drop-in technology assistance times and places.  

@https://sites.google.com/a/su.edu/training-calendars/student-training-calendar

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Want to Help Design the SU Mobile App?

Here's how --

SU Students are invited to fill out a short survey concerning the SU Mobile App and Blackboard Mobile Learn App. In this survey you will be able to leave comments about what you would like to see added to the SU Mobile app.  

Completing the survey is easy!
Just click on the following link and log in to your Shenandoah University email account - https://docs.google.com/a/su.edu/spreadsheet/viewform?formkey=dFlOT0lQZG44dEc4cHFDelRoR3NrNHc6MQ.

Usernames will not be recorded.  Therefore, your survey submission will be completely anonymous. The mobile apps survey ends November 20th.  

We appreciate your time and look forward to reading your responses!

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NOTICE - Do Not Install Latest Mac Java Updates

DO NOT install latest Mac Java Updates

Java for OS X 2012-006 for 10.7 and 10.8 was released yesterday by Apple. Do not install this update on your Mac as it removes the Apple provided Java web plug-in and directs you to Oracle to get a new plug-in. The new plug-in at Oracle is a newer version that is not compatible with Blackboard. IC has disabled the Java update in Software Update and will have additional information in the future if needed.

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Connect with SU

Connect with SU Facebook and Twitter pages and get the latest in SU news, events and more.
Visit the Media Hub @ http://www.su.edu/about/media-hub.cfm

• Shenandoah University
• Admissions
• BRICKS & BOOKS:  Shenandoah University partners to rebuild College Catherine Flon in Haiti
• Byrd School of Business
• College of Arts & Sciences
• Shenandoah University Libraries
• Shenandoah Conservatory
• Shenandoah University Alumni Association
• Pharmacy School
• Physical Therapy
• Division of Nursing
• Shenandoah Conservatory Performances
• Shenandoah University Study Abroad
• SU Hornets (Shenandoah Athletics)
• The 'Doah (Shenandoah University student-run newspaper)
• IC Help Desk

• ShenandoahU
• SU Hornets
• SU Alumni Association

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NEW Survey

STUDENTS: FILL OUT THIS SHORT MOBILE APPS SURVEY!

Students are invited to fill out a short survey concerning the SU Mobile App and Blackboard Mobile Learn App. To complete this survey, click on the following link and log in to your Shenandoah University email account - https://docs.google.com/a/su.edu/spreadsheet/viewform?formkey=dFlOT0lQZG44dEc4cHFDelRoR3NrNHc6MQ.

Again, you must be logged in to your Shenandoah University email account to complete this survey. Usernames will not be recorded, so your survey submission will be anonymous. Please complete the survey by Tuesday, Nov. 20.  We appreciate your time and look forward to reading your responses for this survey.

Update -- November 26, 2012 -- This survey is no longer accepting responses.

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Backpack Survey Ends on October 31st

The iMLearning Backpack Survey ends on October 31st.

You are invited to fill out a short survey concerning the Student iMLearning Backpack. To complete this survey,  please click on the following link and log in to your SU email account -
 
https://docs.google.com/a/su.edu/spreadsheet/viewform?fromEmail=true&formkey=dE1LSTRqQmxZNnotbDNxd1J6MFdhV2c6MQ

Again, you will need to be logged in to your SU email account to complete this survey.  Usernames will not be recorded.  Therefore, your survey submission will be anonymous.  

Please feel free to contact Katherine Shook via email at kshook@su.edu  if you have any questions or concerns regarding this survey. 

We really appreciate your input on this survey and look forward to hearing from you!

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Xplore It

Want to share a short video about how technology is used at SU?

Here's your chance...

Welcome to Shenandoah University's new technology initiative.

This program was created to allow you, the student, to help showcase the many ways technology is used at Shenandoah University. The information and videos you submit will be  used to demonstrate to prospective students, educational leaders, professional accreditors and other interested parties how Shenandoah is using technology to enhance the collegiate experience.

We're looking for student-produced videos of five minutes or less that demonstrate the many ways our students and faculty embrace the technical revolution happening right before our eyes.

Maybe your professor has a unique way of incorporating technology in the classroom. Maybe you and your friends have used your iPhones to enhance your learning experience. Think about all of the different ways technology is used. It could be in sports, the classroom, the dorm experience or in the conservatory.

What you submit is up to you.

Please visit upload.su.edu to find out more.

**All information provided by the upload.su.edu website.

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Notice -- IC Installing Windows Updates Tonight

Notice -- Institutional Computing is installing Windows updates on university servers tonight, Oct. 12, starting at 9 p.m.  IC expects to be finished with all updates by midnight.  Other network services will not be disrupted during this period.  If you have problems logging onto the network or get disconnected, simply wait 10 to 15 minutes and try again.  If you must work tonight between 9 p.m. and midnight SAVE YOUR WORK OFTEN -- and be prepared for the servers to be rebooted.

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Mac Lion Update

First -- check your Mac operating system.
(Go to Apple menu in top left corner, select About This Mac.  Below is sample image of what you should see when you select About This Mac.  Notice--In this image Mac OS X has been circled to highlight operating system and version information.)

If you are running Mac OS X Lion 10.7.4, there were some issues with that version that have been resolved with version 10.7.5

Version 10.7.5 is currently available via the Self Service app. 

Note -- OS X Mountain Lion 10.8 has not been certified by Blackboard and is NOT RECOMMENDED at this time.

Install Software Updates via the Mac Self Service app by opening the Self Service app and selecting Get Ready for Lion under Categories.  Then click Install Apple Updates

You will then be presented with the following screen --

Select Show Details if you would like to see what updates will be applied.  Then select Install if you wish to install the updates now.

**Remember that software available in SU Self Service is for use only on computers owned by Shenandoah University, which includes those in the iMLearning program. The software available in SU Self Service should not be installed on computers that are not owned by Shenandoah University. Please refer to the Installing Applications using Self Service documentation located on the IC Help Desk website.

Information concerning SU Self Service app provided by the IC Help Desk website.  Details are located in the Installing Applications using Self Service document.

http://www.su.edu/helpdesk

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iMLearning Backpack Survey Reminder

Students are invited to fill out a short survey concerning the Student iMLearning Backpack. To complete this survey,  please click on the following link and log in to your SU email account -
 
https://docs.google.com/a/su.edu/spreadsheet/viewform?fromEmail=true&formkey=dE1LSTRqQmxZNnotbDNxd1J6MFdhV2c6MQ

Again, you will need to be logged in to your SU email account to complete this survey.  Usernames will not be recorded.  Therefore, your survey submission will be anonymous.  

Please feel free to contact Katherine Shook via email at kshook@su.edu  if you have any questions or concerns regarding this survey. 

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Degree Audit Now Available for Student Review

DEGREE AUDIT NOW AVAILABLE FOR STUDENT REVIEW

Students are now able to view their program completion status in WebAdvisor under "Degree Audit." Degree Audit allows students to track their progress toward degree completion and assist with course planning, as all requirements include accompanying text on how to successfully complete each requirement. 

Once logged in, PDF instructions are available under "Student Help" and also on the screen where students select the appropriate program to be reviewed. Students should review the Student Instructions as information is provided on how to access and read the degree audit. As noted in the documentation, although some earlier programs may be reflected in Degree Audit, only catalog years 2009 and forward are fully supported. 

Should a student find any errors in the degree audit, please consult with your advisor, who will take further action to resolve any issues. Any other questions can be directed to Valerie Taylor at 540/665-4537 or regdegreeaudit@su.edu

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File Naming for Blackboard

A couple of things to remember when naming documents for upload to your Blackboard course.

• Use 16 characters or less 
• ONLY use alpha-numeric characters
• DO NOT use any spaces or special characters

Follow these general rules when naming files to improve your Blackboard experience.  

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@ Brandt Student Center --and Email Reminder

I will be offering technology assistance at the Brandt Student Center today from 11:30-12:30 p.m.  Please feel free to stop by.
--Katherine


**Reminder --

Please remember to use your SU email when communicating with Bb Support and all SU employees.  Using your SU email will help to quickly identify you and speed up response time.

For additional questions regarding use of SU email please refer to page 12 in the Student Handbook.

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Submitting Videos to upload.su.edu

Want to share a short video about how technology is used at SU?

Here's your chance --
 

Welcome to Shenandoah University's new technology initiative.

This program was created to allow you, the student, to help showcase the many ways technology is used at Shenandoah University. The information and videos you submit will be used to demonstrate to prospective students, educational leaders, professional accreditors and other interested parties how Shenandoah is using technology to enhance the collegiate experience.

We're looking for student-produced videos of five minutes or less that demonstrate the many ways our students and faculty embrace the technical revolution happening right before our eyes.

Maybe your professor has a unique way of incorporating technology in the classroom. Maybe you and your friends have used your iPhones to enhance your learning experience. Think about all of the different ways technology is used. It could be in sports, the classroom, the dorm experience or in the conservatory.

What you submit is up to you.

Please visit upload.su.edu to find out more.


**All information provided by the upload.su.edu website.

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iMLearning Backpack Survey

Students are invited to fill out a short survey concerning the Student iMLearning Backpack. To complete this survey,  please click on the following link and log in to your SU email account -
 
https://docs.google.com/a/su.edu/spreadsheet/viewform?fromEmail=true&formkey=dE1LSTRqQmxZNnotbDNxd1J6MFdhV2c6MQ

Again, you will need to be logged in to your SU email account to complete this survey.  Usernames will not be recorded.  Therefore, your survey submission will be anonymous.  Please feel free to contact Katherine Shook via email at kshook@su.edu  if you have any questions or concerns regarding this survey. 

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